Totality for trainers

Totality for trainers

The client profile

Every section of a client's page, from recent nutrition and weight to programmes, credits, payments and private notes.

Tap a client anywhere in the app to open their profile. It's one long page, top to bottom, with everything you need to coach them. Here is every section in order.

The top of a client profile
The top of a client profile

Gone quiet (only when it applies)#

If the client hasn't been active in the app for 14 days or more, a card at the top says "Zack has gone quiet" with when they were last active. Draft a nudge with Tali writes a friendly message in your voice for you to edit and send. See Waiting on you.

Recent nutrition#

The last 7 days of food, newest first. Each day shows calories against their target with a progress bar and their protein, carbs and fat. Tap a day to expand it and see every meal and food. See Client nutrition.

Weight and measurements#

Weight, measurements and trend
Weight, measurements and trend
Assigned programme with Run Session
Assigned programme with Run Session

Progress photos#

Shows the client's recent progress photos when they've uploaded any.

Assigned programme#

Every programme assigned to the client. The main one is marked PRIMARY. If they have more than one, tap Set as Primary on another to make it the main one.

No programme yet? Tap Go to Programmes and assign one. See Assigning a programme.

Nutrition targets#

Their daily calories, protein, carbs and fat, any note, and the date you set them. Set Targets or Update Targets opens the form, and Calculator works the numbers out for you. See Client nutrition.

Onboarding info#

The client's answers from their first login: primary goal, experience, training days a week, preferred style, current and goal weight, height, date of birth, whether they're pregnant or breastfeeding, and injuries or limitations. Until they finish it, this says "Client will complete the questionnaire on first login".

Onboarding info
Onboarding info
PT credits and payment
PT credits and payment

PT credits#

How many session credits the client has: Available, This week and Used. If they're on a weekly PT package, its name and credits per week show at the top.

See Credits and settling sessions.

Payment#

POS Shows only when you can take payments: independent trainers with the POS add-on, or gym trainers when the gym has POS.

Recent session logs#

Tap the heading to expand the client's latest logged sets. Full history → opens every session they've done. See Session history.

Client activity log#

Activities the client logged themselves, like a run or a mobility session, marked Client logged.

Private notes#

Notes for you, never shown to the client. Type in Add a private note... and tap Save Note. Each note shows who wrote it and when.

Activity log and private notes
Activity log and private notes

Questions#

Can the client see my private notes?

No. Private notes never show in the client's app.

How do I message this client from their profile?

Open the Messages tab and tap their name. See Messaging.

Their weight shows 0 kg.

They haven't logged a weight yet. Weight comes from the weigh-ins the client logs in their app.

Why can't I see the Payment section?

It only shows when POS is on: the POS add-on for independent trainers, or the gym's POS for gym trainers.