Totality for gym owners

Totality for gym owners

Account, privacy and deleting

Sign out, keep your data, understand privacy, and delete your account safely.

Sign out#

Tap Sign out at the bottom of Settings, or at the bottom of the dashboard. On a shared front desk computer, always sign out at the end of the day.

Your data#

Your gym's data belongs to you. You can download it at any time:

If you need anything else, such as a full export of your members, email admintotality@gmail.com.

Privacy#

Totality 360 Pty Ltd handles personal information under the Australian Privacy Principles. Read the full Privacy Policy and Terms & Conditions, also linked at the bottom of your dashboard.

Delete your account#

  1. Open More, then Settings, and scroll to the bottom.
  2. Tap Delete Account.
  3. Read "This will permanently delete your account and all your data. This cannot be undone."
  4. Tap Delete My Account.

You see Account deleted and are signed out.

Sign out and Delete Account at the bottom of Settings
Sign out and Delete Account at the bottom of Settings

If you cannot sign in, email admintotality@gmail.com from your account's email address and ask us to delete it.

Questions#

If I delete my account, are my trainers and members deleted too?

Their own logins are separate and are not deleted. Talk to us at admintotality@gmail.com before deleting if you are closing or selling the gym, so we can help with your trainers' and members' accounts.

Can I get my account back after deleting it?

No. Deleting is permanent.

I'm selling my gym. Can I hand the account over?

Email admintotality@gmail.com before you hand anything over, and we will talk you through the options.