Totality for gym owners

Totality for gym owners

Plans for gyms

The three gym plans (Studio, Club and Enterprise), what each includes, the free trial, add-ons and the first-months discount.

Totality has three plans for gyms and studios. They all have the same tools. They differ by how many members you can have, how many Tali AI credits come with the plan, and whether your own branding is included. Every price is in Australian dollars.

The three gym plans#

Studio Club Enterprise
Monthly A$389.99 A$649.99 A$999.99
Yearly (15% off) A$3,977.90 A$6,629.90 A$10,199.90
Members (clients) Up to 500 Up to 1,500 Up to 5,000
Trainers Unlimited Unlimited Unlimited
Tali AI credits 1,000 a month 2,500 a month Unlimited
Your logo and colours Add-on, A$9.99 a month Included Included

More than 5,000 members, or need a custom setup? Email admintotality@gmail.com for a quote.

What every gym plan includes#

The POS add-on that Solo trainers buy is already included on every gym plan.

The plan picker in the app
The plan picker in the app
Club and Enterprise
Club and Enterprise

The free trial#

Every new account starts with a 7-day free trial. You do not need a card to start it. During the trial you get the full Studio experience, so you can set up memberships, classes, trainers and payroll and see how it all fits your gym.

Three days before the trial ends we send you a reminder email. If you have not picked a plan when the trial ends, your account becomes read only: you can still open Billing and Settings, but every other screen shows Your free trial has ended with a Choose a plan button. Your members, programmes and history are kept safe, and everything switches back on as soon as you subscribe.

The first-months discount#

The first time your gym subscribes on a monthly plan, you get 50% off your first 2 months. It is applied automatically at checkout, no code needed.

If another gym or trainer referred you (you entered their code when you signed up, or used their share link), you get 70% off your first 2 months on a monthly plan instead. That is the 20% referral discount and the 50% welcome discount together.

Yearly plans do not get these discounts. The yearly checkout has a box for a promo code instead.

Add-ons#

Add-on Price Who can buy it
Tali AI, +3,000 credits a month for the whole gym A$19.99 a month Studio and Club
Branding (your logo, name and colour) A$9.99 a month Studio (Club and Enterprise include it)
Tali + Branding bundle A$24.99 a month Studio, A$4.99 less than buying both
An extra location A$149.99 a month each (A$1,529.90 a year on yearly plans), up to 5 locations Studio, Club and Enterprise

See More than one location.

Enterprise needs no Tali or branding add-on: Tali is unlimited and branding is included. See Your Totality plan to buy or cancel an add-on.

Fees on member payments#

There is no commission on your coaching or membership revenue. A 3.5% platform fee applies to payments members make through the app (memberships, PT packages, classes, POS and shop sales). It comes out of your payout and is never added to what your members pay. Stripe's own card fees also apply. See Stripe Connect and payouts.

Refer another gym#

In Settings, the Refer & Earn card gives you a referral code and share link. The gym or trainer you refer gets 70% off their first 2 months on a monthly plan. You get 20% off your plan for each one who becomes a paying customer, and the discounts stack up to 100% while your subscription is active.

Questions#

Why does the plan picker not show prices?

The Choose a plan screen lists what each plan includes. The price for the plan and billing period you picked shows on the Stripe checkout page in the next step. The prices are also on this page and at totality360.com.au/pricing.html.

Can I change plan later?

Yes, at any time. Open Sales, then Your Totality plan, then Change plan. See Your Totality plan.

What counts as a member for the plan limit?

Active members of your gym. Trainers and admins do not count. The dashboard shows how many you have used, for example "48 of 500 members used on your plan", and warns you when you reach 90%.

What happens if I hit my member limit?

You cannot add another active member until you move up a plan or make someone inactive. The dashboard shows Member limit reached and tapping it opens the plan picker.

Is there a Solo plan for gyms?

Solo plans are for one independent trainer. They do not include classes, multiple trainers, the compliance hub or reports. A gym needs Studio, Club or Enterprise.

Do I get a refund if I cancel?

Cancelling stops the next payment. You keep access until the end of the period you have paid for. See Your Totality plan.